πŸ“œ LEGAL DOCUMENT

TERMS & CONDITIONS

Car Shipping Services

  1. 1 The above rates are based on the vehicle details and information provided by the client.
  2. 2 Delivery timelines are tentative and subject to change due to unforeseen delays (e.g., weather, congestion, port operations, or customs clearance).
  3. 3 The freight charges quoted apply to standard vehicle shipping only and do not cover perishable, hazardous, or dangerous cargo.
  4. 4 Quoted charges exclude additional costs such as heavy lifting, towing (if the vehicle is not in running condition), forklift use, storage, inspection, or warehouse charges (if any).
  5. 5

    πŸš— Car Shipping Conditions

    • a. The shipper is responsible for ensuring the vehicle is prepared for loading, including sufficient fuel, proper condition, and removal of personal belongings.
    • b. Personal belongings are not permitted in the shipped vehicle under any circumstances.
    • c. Please wash your car and conduct a walkaround inspection to record pre-existing conditions (dents, scratches, paint chips, discoloration, etc.) and provide a copy of this record for reference.
    • d. Perform necessary maintenance before shipping (e.g., tire pressure, battery charge).
    • e. Ensure at least 30% fuel in the tank – enough to drive the vehicle on and off the vessel and for delivery at the destination.
    • f. Send your car ready for pick-up after the booking date closes, or at least five (5) days before the shipping date (excluding Sundays and Public Holidays).
  6. 6 Sailing Schedule (ETA/ETD) is tentative and subject to change depending on port space, availability, and weather conditions.
  7. 7 If the vehicle encounters problems during loading (unable to start or breakdown condition), towing in/out of the vessel will be required and charged separately.
  8. 8

    ⏳ Time Limits for Claims

    • a. Loss or damage must be notified in writing within three (3) days and claimed in writing within fourteen (14) days after the termination of transit.
    • b. Non-delivery of part or all of the consignment must be notified within three (3) days and claimed in writing within seven (7) days after the expected delivery.
  9. 9 All transactions are subject to the Federation of Malaysian Freight Forwarders (FMFF) Standard Trading Conditions (STC), available in full upon request.
  10. 10 Cancellation – Once the shipment is booked, cancellation will incur a 30% cancellation fee.
  11. 11 Payment Terms – Payment is due as per the invoice, which may be before, during, or after shipping/receiving.
  12. 12 Rate will revise every 1st of month.

By proceeding with your booking, you confirm that you have read, understood, and agreed to all the terms and conditions above.

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